Dell Upgrade from 1Y Mail-in Service to 3Y ProSupport Plus
Dell Upgrade from 1Y Mail-in Service to 3Y ProSupport Plus - 24 x 7 x Next Business Day - On-site - Exchange - Labor - Physical, Electronic
Advertised price · GPC-payable · TAA-compliant · ships from stock.
- Product Type
- Service
- Provided Support
- Drive Retention
- Provided Support
- Phone Support
- Provided Support
- Remote Diagnosis
- Provided Support
- Repair
- Provided Support
- Replacement
- Service Duration
- 3 Year
- Service Type
- Exchange
Overview
Dell Upgrade from 1Y Mail-in Service to 3Y ProSupport Plus - 24 x 7 x Next Business Day - On-site - Exchange - Labor - Physical, Electronic (part number 818-6821) is supplied by Uniqcli, an authorized Dell Technologies partner, in the Dell Services category. Upgrade from: 1 Year Mail-in Service.
ProSupport Plus is Dell's most complete support service, enabling access to customizable, self-healing scripts that prevent issues before they happen, making it even easier to deploy fleetwide fixes and optimize PC performance automatically. This is combined with coverage for accidents, hard drive retention, prioritised 24x7 direct access to in-region expert support, next business day onsite service after remote diagnosis, and proactive monitoring for automated issue identification and notification. Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport Plus enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction. Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
• Protects your investment and adds value with increased reliability • Features drive retention service that helps you handle any mishaps • Get valuable support at your doorstep without traveling one bit • Physical service sub type for better usability and increased efficiency • Labor service characteristics for better reliability and ensure maximum productivity
Key specifications: Upgrade from: 1 Year Mail-in Service · Service Main Type: Exchange · Service Sub Type: Physical, Electronic · Service Characteristic: Labor · Service Response Time: Next Business Day - Replacement · Provided Support: Drive Retention, Phone Support, Remote Diagnosis, Repair, Replacement · Service Description: 24x7xNext Business Day · Service Duration: 3 Year.
GPC-payable and available on GSA and government contract vehicles. Ask us about TAA-compliant configurations, current pricing, stock, and lead time.
Key features
- Protects your investment and adds value with increased reliability
- Features drive retention service that helps you handle any mishaps
- Get valuable support at your doorstep without traveling one bit
- Physical service sub type for better usability and increased efficiency
- Labor service characteristics for better reliability and ensure maximum productivity
- Next Business Day - Replacement service response time for your convenience with maximum efficiency
- 3 Year service duration to ensure maximum dependability and accurate results
Tech specs
General Information
- Product Type
- Service
- Service Name
- ProSupport Plus - Upgrade
Service Information
- Upgrade from
- 1 Year Mail-in Service
- Service Main Type
- Exchange
- Service Sub Type
- Physical, Electronic
- Service Characteristic
- Labor
- Service Response Time
- Next Business Day - Replacement
- Provided Support
- Drive Retention, Phone Support, Remote Diagnosis, Repair, Replacement
- Service Description
- 24x7xNext Business Day
- Service Duration
- 3 Year
- Service Location
- On-site
Dell services, scoped by Uniqcli
ProDeploy
Factory configuration, on-site install, and integration so it works the day it lands.
ProSupport / Plus
24×7 expert support, next-business-day parts, and proactive, AI-driven monitoring.
APEX & managed
As-a-service consumption or fully managed operations across the Dell estate.
Compliant procurement, in from day one
TAA-compliant configurations confirmed per build, GPC-payable, quoted by RFQ — no payment up front.
Multiple Award Schedule application is in progress — we don't yet hold GSA MAS, SEWP, or other GWAC/IDIQ vehicles.
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