This Privacy Notice explains how members of the Uniqcli Group collect, use, disclose, retain, and protect personal information when you visit or interact with a Site, create an account, request a quote, purchase a product, engage us for services, communicate with us, attend an event, or apply for a role.
1. Scope and responsible entity
"Uniqcli Group" means Uniqcli LLC, Uniqcli Federal LLC, Uniqcli INC, and their current and future affiliates and sister companies. The group name is not a separate legal entity.
For ordinary Site activity, Uniqcli LLC is the Site operator and business responsible for personal information. For an order, government procurement, or service engagement, the Uniqcli entity identified on the quote, order, invoice, contract, or Statement of Work is also responsible for information processed for that transaction. Members of the Uniqcli Group may process information for one another for the purposes described below.
This Notice applies to Sites that link to it, including getuniqcli.com and Uniqcli-operated Cisco, Dell Technologies, HP, HPE, physical-security, and other brand-focused storefronts. It does not govern a manufacturer's, distributor's, carrier's, payment processor's, or other third party's independent practices.
2. Personal information we collect
Depending on how you interact with us, we may collect the following categories:
| Category | Examples |
|---|---|
| Identifiers and contact details | Name, business email, telephone number, username, account ID, mailing, billing, and shipping address, IP address, device or cookie identifier |
| Professional and organization information | Employer, agency, department, job title, procurement role, customer or supplier number, contract vehicle, business classification, and authorized-user status |
| Account and authentication information | Login name, hashed password, multifactor status, sign-in time, permissions, and security events |
| Commercial and transaction information | Products viewed, cart, quote and BOM requests, orders, invoices, returns, warranties, subscriptions, support entitlements, payment status, shipping, and correspondence |
| Payment-related information | Payment method, processor token, last four digits, billing status, and fraud-screening result; full card numbers are received and processed by our payment processors rather than stored by Uniqcli |
| Device, network, and online activity | Browser and device type, operating system, referring and exit pages, pages and products viewed, clicks, scrolls, cursor movement, session timing, campaign parameters, approximate location derived from IP, and interactions with emails or ads |
| Session-replay and experience data | A reconstruction of page interactions such as navigation, clicks, taps, scrolling, and page rendering collected through tools such as Microsoft Clarity, Hotjar, or PostHog when enabled; we configure masking and exclusions to avoid capturing sensitive fields |
| Communications and submitted content | Emails, calls, chats, support tickets, form entries, files, reviews, survey responses, meeting records, and preferences |
| Procurement, compliance, and due-diligence information | End user and end use, country of destination or origin, tax-exemption documentation, sanctions/export screening information, certifications, representations, security requirements, and public-contract identifiers |
| Inferences and preferences | Likely product interests, account segment, preferred communications, and engagement or purchase propensity derived from interactions |
| Applicant and workforce information | Resume, employment history, education, professional profiles, references, work authorization, and interview notes if you apply or are referred for a role |
We do not ask you to submit classified information, CUI, restricted FCI, protected health information, full payment-card data, account passwords, private keys, or similarly restricted data through public Sites or ordinary email. See the CUI, FCI, and Secure Submission Notice.
3. Sources of information
We collect information:
- directly from you, your organization, procurement officials, account administrators, authorized representatives, and job applicants;
- automatically from Sites, devices, cookies, pixels, tags, SDKs, logs, and analytics or session-replay tools;
- from payment processors, carriers, manufacturers, distributors, service providers, integration partners, contract-vehicle operators, event providers, and fraud or compliance-screening providers;
- from public records and public sources, such as government procurement databases, manufacturer partner directories, sanctions lists, professional profiles, and organization websites; and
- from advertising, referral, and marketing partners where permitted by law.
4. Why we use personal information
We use personal information to:
- operate, secure, troubleshoot, personalize, and improve Sites and accounts;
- respond to questions and prepare quotes, BOMs, configurations, availability checks, and proposals;
- accept, verify, fulfill, ship, invoice, support, return, and audit orders;
- register products, licenses, warranties, support, subscriptions, and end users with manufacturers or providers;
- perform integration, engineering, installation, consulting, managed, or professional services;
- authenticate users, prevent fraud and abuse, protect systems, and investigate incidents;
- communicate about accounts, orders, delivery, support, security, policy changes, events, and services;
- measure Site, campaign, and storefront performance; understand user journeys; conduct A/B tests; and improve usability;
- advertise and measure products and services, create or suppress audiences, attribute conversions, and limit irrelevant ads, subject to consent and opt-out rights;
- comply with tax, accounting, recordkeeping, export, sanctions, supply-chain, government-contract, audit, and legal obligations;
- establish, exercise, or defend legal claims and enforce agreements;
- recruit and evaluate candidates; and
- complete a merger, financing, reorganization, acquisition, asset sale, or similar transaction.
We may de-identify or aggregate information and use it for lawful analytics, security, planning, and research. We will not attempt to re-identify data that applicable law requires us to maintain in de-identified form.
5. Cookies, analytics, session replay, and advertising
Our Sites may use cookies and similar technologies for security, account functionality, preferences, analytics, experience improvement, advertising, attribution, and fraud prevention. The technologies may include:
- Google Tag Manager to manage approved website tags;
- Google Analytics 4 to measure traffic, engagement, and conversions;
- Google Ads and DoubleClick technologies for advertising, remarketing, frequency control, and conversion measurement;
- Microsoft Clarity for heatmaps, usability analytics, and session replay;
- Microsoft Advertising for advertising and conversion measurement;
- Hotjar for feedback, heatmaps, usability analytics, and session replay;
- self-hosted PostHog for product analytics, feature measurement, experiments, and, where enabled, session replay; and
- other advertising, social, content, fraud-prevention, support, and measurement technologies described in our consent manager.
Session replay is not a conventional video recording. It reconstructs interactions such as page views, clicks, scrolling, cursor movement, and page rendering. We use masking, suppression, sampling, access controls, and page exclusions designed to prevent capture of passwords, payment-card fields, message content, uploaded files, and other sensitive inputs. Session replay should not run on checkout, authenticated account, secure-upload, or controlled-information workflows unless security and privacy review expressly approves it.
Non-essential technologies are controlled through the Cookie Settings link and, where required, do not activate until you consent. We honor applicable opt-out preference signals, including Global Privacy Control, as described below. See the Cookie and Tracking Technologies Notice for details.
6. How we disclose personal information
We may disclose personal information to:
- members of the Uniqcli Group for Site operation, quoting, fulfillment, services, security, administration, and compliance;
- manufacturers, distributors, aggregators, fulfillment centers, integration partners, carriers, installers, and service providers as needed to price, configure, register, fulfill, deliver, support, or return an order;
- payment processors, banks, financing providers, fraud-screening providers, and tax services;
- cloud hosting, email, communications, identity, CRM, customer-support, cybersecurity, monitoring, analytics, session-replay, advertising, and professional-service providers;
- government agencies, contracting offices, contract-vehicle operators, auditors, grant administrators, and prime contractors where needed for an authorized transaction or legal requirement;
- lawyers, accountants, insurers, auditors, and other advisors;
- law enforcement, regulators, courts, or other parties when we reasonably believe disclosure is required or permitted by law, necessary to protect rights or safety, or needed to investigate fraud or security incidents;
- a potential or completed acquirer, investor, lender, or successor in a corporate transaction; and
- other parties at your direction or with your consent.
We require service providers to process information for authorized purposes and under applicable confidentiality and data-protection obligations. Manufacturers and other independent businesses may process information under their own privacy notices when they determine the purposes and means of processing.
7. Sale, sharing, and targeted advertising
We do not sell personal information for money. Our use of third-party advertising, cross-context behavioral advertising, conversion-measurement, and audience technologies may be considered a "sale," "sharing," or use for "targeted advertising" under some U.S. state privacy laws even when no money changes hands.
You may opt out by selecting Cookie Settings or Your Privacy Choices in the footer and disabling advertising/targeting technologies. Where legally required, we also process a recognized Global Privacy Control (GPC) signal as a request to opt out for the browser or device that sends it. If you are signed in, we may associate the choice with your account where technically feasible and required. The preference interface should display confirmation such as "Opt-out request honored."
We do not knowingly sell or share the personal information of consumers under 16.
8. Your privacy choices
You may:
- use Cookie Settings to accept or reject non-essential categories and change your choice at any time;
- opt out of marketing email using the unsubscribe link, while continuing to receive transactional or security messages;
- adjust browser, device, and advertising-platform settings;
- enable Global Privacy Control; and
- request access, correction, deletion, portability, or another applicable privacy right by emailing [email protected].
Browser "Do Not Track" is not a uniform legal or technical standard, so Sites may not respond to a generic DNT header. We do respond to GPC where applicable.
9. U.S. state privacy rights
Depending on your residence and whether the applicable law covers Uniqcli or the processing, you may have rights to:
- know or access categories and specific pieces of personal information;
- correct inaccurate information;
- delete personal information, subject to exceptions;
- obtain a portable copy;
- opt out of sale, sharing, targeted advertising, or certain profiling;
- limit certain uses or disclosures of sensitive personal information;
- receive information about categories of sources, purposes, and recipients;
- appeal a denied request; and
- receive equal service and pricing without unlawful discrimination for exercising a right.
Submit a request to [email protected] with your name, state, relationship to Uniqcli, and requested right. We will verify the request using information reasonably related to the request's sensitivity. We may ask an authorized agent for proof of authority and may verify directly with the consumer. We will respond within the period required by applicable law and explain any denial and appeal method. We may retain information needed to document and honor an opt-out or deletion request.
10. California Notice at Collection
During the preceding 12 months, we may have collected the categories described in Section 2, including identifiers; customer-record information; commercial information; internet or electronic-network activity; approximate geolocation; professional information; audio, visual, or similar communications where used; and inferences. We collect and use them for the purposes in Section 4 and disclose them to the categories in Section 6.
We do not use or disclose sensitive personal information for purposes that require a right to limit under California law unless this Notice or a point-of-collection notice states otherwise. We do not sell personal information for money. Advertising technologies may constitute sale or sharing under California law; California consumers may opt out through Your Privacy Choices, Cookie Settings, or GPC.
California consumers may exercise the rights described in Section 9. We will not discriminate for exercising them. This section applies only to the extent the California Consumer Privacy Act covers the applicable business and processing; Uniqcli may voluntarily honor a request even where the statute does not require it.
California's "Shine the Light" law may permit certain residents to request information about disclosure of personal information to third parties for their own direct-marketing purposes. Send a request to [email protected] with "California Shine the Light" in the subject line.
11. Retention
We retain personal information only as long as reasonably necessary for the purposes described, including:
- account records while active and for a reasonable period afterward;
- quotes and opportunity records generally for up to three years after last activity;
- orders, invoices, tax, payment, warranty, export, and contract records generally for seven years or a longer period required by contract or law;
- support and project records for the applicable engagement and a reasonable limitation period;
- security logs according to risk, generally 12 to 24 months unless needed for an investigation;
- analytics and session-replay information according to the configured tool period and consent choice; and
- privacy-request records as needed to document compliance and maintain the requested preference.
We may retain information longer for litigation hold, audit, security investigation, government-contract, warranty, or legal obligations. We delete, de-identify, or aggregate information when the applicable purpose and retention period end.
12. Security
We use administrative, technical, and physical safeguards designed for the nature of the information, including transport encryption, access control, authentication, monitoring, vendor review, and data minimization. No system or transmission is completely secure. You are responsible for protecting account credentials and using the designated secure channel for sensitive information.
13. International access and transfers
Uniqcli is based in the United States and the Sites primarily support U.S. transactions. If you access a Site from another country, information may be transferred to and processed in the United States and other countries where our providers operate. Those countries may have different privacy laws.
Where the European Economic Area, United Kingdom, or another law applies, our processing bases may include performance of a contract or pre-contract request, legitimate interests in operating and securing the business, legal obligation, and consent for certain marketing or tracking. You may have rights to object, restrict processing, withdraw consent, or complain to a supervisory authority. Withdrawal does not affect earlier lawful processing. Contact [email protected] for the mechanism applicable to an international transfer.
14. Children
The Sites are intended for business, government, educational, healthcare, and adult purchasers and are not directed to children under 13. We do not knowingly collect personal information from a child under 13. If you believe a child submitted information, contact [email protected].
15. Third-party sites
Manufacturer, distributor, carrier, payment, social, embedded-media, and other third-party sites have separate practices. Review their notices before providing information. Uniqcli is not responsible for their independent processing.
16. Changes to this Notice
We may update this Notice as our practices, technologies, or legal obligations change. We will post the updated version and effective date. If a change materially affects previously collected information, we will provide additional notice or obtain consent where required.
17. Contact
Privacy and legal requests: [email protected] Website and accessibility issues: [email protected] Phone: (312) 487-1881 Mail: Uniqcli LLC, Attn: Legal & Privacy, 233 S Wacker Drive, Suite 4400, Chicago, IL 60606-6322, USA