Upgrade from 3Y Basic Onsite to 3Y ProSupport - 24 x 7 x Next Business Day - On-site - Technical

Upgrade from 3Y Basic Onsite to 3Y ProSupport

Upgrade from 3Y Basic Onsite to 3Y ProSupport - 24 x 7 x Next Business Day - On-site - Technical

Mfr #: 716-2699
$112Save $37.06 (33%)
$74.94

Advertised price · GPC-payable · TAA-compliant · ships from stock.

In stockFree 3-day delivery30-day returns
Product Type
Service
Provided Support
Phone Support
Provided Support
Remote Diagnosis
Service Duration
3 Year
Service Type
Technical
Service Location
On-site

Overview

Upgrade from 3Y Basic Onsite to 3Y ProSupport - 24 x 7 x Next Business Day - On-site - Technical (part number 716-2699) is supplied by Uniqcli, an authorized Dell Technologies partner, in the Dell Services category. Upgrade from: 3 Years Basic Onsite.

ProSupport for PCs is the right offering for all commercial businesses. Featuring 24x7 direct access to in-region engineers, next business day onsite repairs, and automated, proactive issue resolution with telemetry-driven insights, ProSupport reduces end-user downtime while freeing up IT time to focus on higher-value projects. Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction. Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.

• 24x7 direct access to in-region non-scripted ProSupport engineers • Hardware and software support, proactive issue resolution with telemetry-driven insights. • Next business day onsite support after remote diagnosis • Enable SupportAssist for fleet automated issue detection, proactive resolution and alerts • Self-heal before issues occur

Key specifications: Upgrade from: 3 Years Basic Onsite · Service Main Type: Technical · Service Response Time: Next Business Day - Phone Support · Provided Support: Phone Support, Remote Diagnosis · Service Description: 24x7xNext Business Day · Service Duration: 3 Year · Service Location: On-site · Product Type: Service.

GPC-payable and available on GSA and government contract vehicles. Ask us about TAA-compliant configurations, current pricing, stock, and lead time.

Key features

  • 24x7 direct access to in-region non-scripted ProSupport engineers
  • Hardware and software support, proactive issue resolution with telemetry-driven insights.
  • Next business day onsite support after remote diagnosis
  • Enable SupportAssist for fleet automated issue detection, proactive resolution and alerts
  • Self-heal before issues occur
  • Improve Productivity Benefit from hyperefficient resolution

Tech specs

General Information
Product Type
Service
Service Name
ProSupport - Upgrade
Service Information
Upgrade from
3 Years Basic Onsite
Service Main Type
Technical
Service Response Time
Next Business Day - Phone Support
Provided Support
Phone Support, Remote Diagnosis
Service Description
24x7xNext Business Day
Service Duration
3 Year
Service Location
On-site

Dell services, scoped by Uniqcli

ProDeploy

Factory configuration, on-site install, and integration so it works the day it lands.

ProSupport / Plus

24×7 expert support, next-business-day parts, and proactive, AI-driven monitoring.

APEX & managed

As-a-service consumption or fully managed operations across the Dell estate.

Compliant procurement, in from day one

TAA-compliant configurations confirmed per build, GPC-payable, quoted by RFQ — no payment up front.

TAA-compliantGPC-payableGenuine, factory-sealedFIPS 140-3NIST 800-53Secured Component Verification

Multiple Award Schedule application is in progress — we don't yet hold GSA MAS, SEWP, or other GWAC/IDIQ vehicles.

Request a quote

We’ll confirm configuration, TAA compliance, and price for this item.

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