Dell Services & Support

ProSupport gives you 24x7 access to Dell technical experts plus onsite hardware response, while ProSupport Plus layers on a designated service account manager, priority handling, and predictive issue detection through SupportAssist. Mission-critical servers and storage usually justify ProSupport Plus, and standard fleets are often well served by ProSupport. Tell us the workload on /quote and we will recommend the tier that matches your uptime requirements.

Yes. ProDeploy is added as a line item on the same quote as the Dell hardware it covers, and it can include factory integration, onsite installation, and configuration so the system works the day it lands. Add it when you build your bill of materials at /bom, or ask us to attach it to a quote already in progress.

You can extend coverage at the point of sale to keep a system supported for its full service life, and in many cases renew or upgrade support on Dell hardware already in your fleet. Eligibility and terms depend on the specific PowerEdge, Latitude, or Precision model and its current warranty status, so send us the service tags or configuration and we will confirm what is available. Start at /contact or /quote.

Yes. ProSupport, ProDeploy, and warranty extensions are quoted by RFQ as your Dell hardware, and service lines under the micro-purchase threshold are payable on the Government Purchase Card. As an authorized Dell partner, Uniqcli sources everything through authorized channels, so your coverage is genuine and honored by Dell. Request pricing at /quote.

Match the tier to the role of the system and the size of your IT staff. Lean teams and mission-critical infrastructure benefit from ProSupport Plus and its proactive monitoring, while well-staffed shops running standard workloads are often served by ProSupport. We scope this with you against your actual hardware list before you commit, so you do not over-buy or under-buy. Send your BOM through /bom or /quote and we will map coverage to each line.